The Centre as a Responsible Business
Business Responsibility (also referred to as Corporate Social Responsibility) is best described by Lord Holme and Richard Watts in their publication Making Good Business Sense: “the continuing commitment to business to behave ethically and contribute to economic development while improving the quality of life of
How to say “No” at work (and still win friends and influence people)
We all know what it’s like, you’re trying to make it to the next level on the career ladder and the temptation to say “Yes” to everything can seem overwhelming.Do you find yourself: Burning the candle at both ends?Wearing the long
The four project parameters: time, cost, quantity and quality
When it comes to project management, these four factors – time, cost, quality and quantity – constitute the most important parameters. It is vital, right from the start of your project planning, to try to define the way in which each of these will affect your
Wellbeing at work: creating a happy workplace
By Sally Pearman. Productivity, employee voice and happiness in the workplace are hot topics for employers today. But in an increasingly global and virtual workplace what can we do to ensure that our staff feel engaged, happy and valued in the workplace? I
Rhetorical devices: add power to your speech
By Tess Woodcraft. We all use rhetorical devices, all the time, in our everyday conversation – things like rhetorical questions, metaphors to describe a situation vividly, warm words to get people to trust us. These devices give a special power to what we’re
Partnering for success: seven success factors
Whether it’s working in a partnership or being part of a local strategic partnership - partnering is everywhere these days. Our management trainer, Howard Exton-Smith, shares his seven success factors to make partnerships work (with acknowledgement to the World Economic Forum):Openness, transparency
The pen is mightier than the sword
By Susan Croft. I am sure you have on occasion listened spellbound to a speaker who has his/her audience on the edge of their seats. What a wonderful experience it is to listen to a riveting speech or presentation which maintains our interest,
Digital writing: the rules
When it comes to web-writing, nobody wants to read over optimised content. That’s content where the copywriter has sacrificed quality writing in the hope of trying to come higher up on search returns. The user experience goes something like this: You have a
Personal development review: our top tips for a meaningful meeting
By Sally Pearman. If done well, a review meeting can really inspire your staff and drive performance within your organisation. Done badly, you can end up wishing you hadn’t bothered.Whether you call them Personal Development Reviews (PDR), Appraisals, Contribution Reviews