Communication courses

Websites, presentations, campaigns, media interviews, publications, phone calls, letters, board meetings, strategic plans, e-marketing, minutes... communication is a huge part of what we all do and yet how often do we reflect on our own ability to communicate effectively? Your reputation is built upon communicating with clarity to your clients, stakeholders and each other. With this in mind the Centre has built up a broad range of communication courses to suit every level and role.

Most popular Communication courses

• Assertiveness skills: a practical approach

• Event management: advanced event management

• Event management: an introduction

• Handling difficult people and situations: essential tools

• Handling the press and media: how to get your story covered

• Influencing skills

• Parliamentary lobbying

• PR strategies that work

• Presentation skills: one day course - making confident and effective presentations

• Radio and Television Interviews

Other Communication courses

• Conflict resolution: an introduction

• Creative thinking and innovation toolkit: tools for creativity

• Customer care and telephone skills

• Emotional intelligence in management and leadership

• Facilitation skills

• Focus groups

• Handling difficult people and situations: extending your skills and confidence

• Listening skills

• Managing a media crisis

• Managing your organisation’s reputation: building your brand and values

• Marketing in the not-for-profit sector: a beginner’s guide

• Marketing: getting your message across

• Mediation skills for managers

• Negotiation skills

• Networking and representing your organisation

• Preparing tenders and proposals: the pitch, process and presentation

• Presentation skills: two day course - extending your public speaking skills

• Resolving conflict with the customer

• Winning pitches

• Writing speeches: keynotes, presentations and special occasion addresses