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Coaching skills for managers

Course summary

Coaching is an invaluable tool for managers who want to motivate and support their team to improve performance and manage change. It can also be part of an organisational strategy to support change at individual, team and organisational level.

Coaching is increasingly recognised as a flexible and effective way of supporting staff to develop new skills and confidence. This course is designed to help line-managers understand coaching, how coaching fits with effective management and to acquire practical coaching techniques to use in their every day work.

Course dates and location

This course takes place at the Centre's Central London training suite with easy access to tube and mainline rail stations. 

Our next available course dates for individuals are:

  • 4 August, 2017

This course starts at 10am and will finish by 4.30pm. Lunch and refreshments are provided.

Alternatively, we can deliver this course at your venue, for your team, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote. 

  • Course outline

    The course combines the essential concepts underpinning a coaching approach with practical exercises, reflection and discussion. During the day you will cover:

    • what is coaching
    • how it differs from mentoring and counselling
    • how coaching fits into management
    • how a coaching relationship can make a difference
    • coaching models
    • different approaches
    • getting started
    • the basic ideas
    • focussing on outcomes
    • asking effective questions
    • increasing awareness
    • listening fully
    • overcoming fears
    • supporting change
    • a year of free support

    This course takes place at the Centre's central London training suite.

  • Who is this course for?

    The course is designed for anyone who manages, supports or coordinates other people, and who is interested in deepening the effectiveness of their working relationships and improving performance. No prior knowledge of coaching is needed - just a commitment to effective management. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

  • Course fee
    • £345 plus VAT small charity price (applies to registered charities with an annual turnover of less than £3m)
    • £445 plus VAT not-for-profit price (applies to all other charities and all other not-for-profit organisations, including public sector and housing)
    • £495 plus VAT standard price (applies to all other organisations)

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