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Influencing skills

Course summary

Negotiating and influencing skills are indispensable in modern organisations. Command and control structures have given way to less hierarchical, cross-team and partnership working where you get things done by inspiring and persuading.

Our two-day Influencing skills course will help you understand how influencing works, provide you with practical tips and techniques to become more influential and help you work on building an effective personal influencing style.

"The course covered a lot of techniques to aid influencing. The atmosphere was very relaxed and encouraged openness." LG, GlaxoSmithKline

Course dates and location

This course takes place at the Centre's Central London training suite with easy access to tube and mainline rail stations. 

Our next available course dates for individuals are:

  • 28 March, 2017 – 29 March, 2017

This course starts at 10am and will finish by 4.30pm. Lunch and refreshments are provided.

Alternatively, we can deliver this course at your venue, for your team, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote. 

  • Course outline

    Influencing Skills Training Course in London

    Over the two days you will cover:

    • what is influence?
      o why influencing is becoming increasingly important
      o influencing - a leadership skill
      o new working patterns and the importance of influencing skills
      o the 'influencing hub'
    • influencing strategies
      o adopting a strategic approach to influencing
      o top influencing tactics
      o framing issues
      o identifying champions
    • developing and using
      o meeting skills:
       influencing before, during and after a meeting
       using different types of contributions in meeting
      o negotiating skills:
       how to prepare and run a negotiation
       understanding your own attitudes to negotiation
       improving your negotiation skills
       aiming for win:win
      o networking skills: 
       how to build and sustain your own networks
       networking at events
      o listening skills:
       what to listen for
       how to listen actively
      o assertiveness skills:
       how to be more assertive, without being aggressive
       understanding the culture you work in
    • the psychology of influence: motivating other people
    • influencing styles
      o different styles
      o how the nature of the challenge, will influence the style you use
      o identifying your own preferred style
    • personal brand
      o what is your personal brand?
      o how your organisation's brand also needs to be reflected in how you act
      o how to clarify and build your personal brand
      o how to use your personal brand to help you exert influence
    • high impact in presentations
      o why good presentation skills are important for an influencer
      o how clear messages and a strong presentation structure can help you achieve your aims
      o using personal brand to enhance the impact of a presentation
    • a year of free support

    This course is CPD accredited and worth 10 CPD points.

    This course takes place at the Centre's central London training suite.

  • Who is this course for?

    Our Influencing skills course is for anyone who needs to influence others. This may be influencing as part of a leadership role, or influencing where you are in a partnership, project group or other setting (such as campaigning or negotiating) where you need to persuade others. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

  • What will this course help me do: learning outcomes?

    This Influencing skills training will give you the skills and confidence to use your influence - irrespective of your formal role or grade, improving your skills in influencing, communicating and negotiating. It will help you understand what makes people tick, how to work more effectively in meetings and how to develop a convincing personal style.

  • Other courses to consider

    Other courses that you might find useful are: Impactfiul presentationsSupervision skills and Developing your personal brand

    You may also be interested in purchasing the Centre's published book: Influencing skills.

  • Course fee
    • £595 plus VAT small charity price (applies to registered charities with an annual turnover of less than £3m)
    • £755 plus VAT not-for-profit price (applies to all other charities and all other not-for-profit organisations, including public sector and housing)
    • £855 plus VAT standard price (applies to all other organisations)

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