(Former name: Moving up in management: building on your skills and experience)

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Course summary

Often managers are in post for some years, without having any management training. They function well enough in role, and yet they may feel they have missed out on the opportunity to learn and develop new skills, and on some of the practical hints and tips around people management that would make things run more smoothly. If this sounds like you, you may be interested in our two and a half day management skills training courses for experienced managers.

Course outline

Management Skills Training Courses in London

Our management skills training courses were developed as a result of feedback from those who attended our other popular management courses. It is designed for those who would not attend Moving into management because they feel they have been 'doing it' for too long already, and who find that the predominantly strategic focus of Moving from manager to leader is not quite what they are looking for.

This is first and foremost a skills-based management training course, full of tips and techniques, for those who want to focus on the practical side of the manager's role, and to share their reflections and experiences in the company of others who are in a similar situation.

Over the two days you will cover

• managing in different organisations
• policies and procedures for people management
• induction, supervision and appraisal: some structures
• managing your team
• teams and groups
• what makes a star team?
• motivating people
• introduction to motivational theory
• different thinking and operating styles
• you and your communication style
• managing problem behaviour
• managing difficult situations
• managing your manager
• managing yourself

After the management skills training course there is a half day follow up session to review your progress, looking particularly at any sticking points.

"Excellent course leadership, content, engagement of the group. This was easily the best course of its type that I have attended. I feel inspired. Thankyou."  JH, London Borough of Merton 

"The course reassured me that as a manager without formal training, I could actually do a good job. A good balance of information and sharing experiences."  LH, BES

"The course was very good, thought provoking and interesting - most of all challenging."  SB, Atlantic Housing

Are you a solicitor? If so, you can claim 12 hours of CPD points for this course through the Solicitors Regulation Authority, using reference DZA/CFSC. See here for more information.

Who is this course for?

Our management skills training courses in London are for managers who have been in post for more than a year. It is a skills-based course for those more interested in the practicalities of people-management than the theory. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

What will this course help me do: learning outcomes?

After this management skills training course, you will return to the workplace with renewed confidence and a surer grasp of your role and responsibilities. You will have worked on your management and communication skills, have gained numerous hints and tips for managing problem situations, and you will have devised an action plan to enable you to focus on what most needs attention.

Other courses to consider

You can take this course at an accredited level through the ILM - see more details.  

The Centre offers a wide programme of management and communication skills courses, including MOVING FROM MANAGER TO LEADER; PRESENTATION SKILLS; PROJECT MANAGEMENT; FINANCE SKILLS FOR NON FINANCIAL MANAGERS; STRATEGIC PLANNING AND THINKING; TIME MANAGEMENT FOR MANAGERS.

Course dates

20 February, 2012 – 21 February, 2012 (plus half-day afternoon follow-up on 2 April, 2012)
27 March, 2012 – 28 March, 2012 (plus half-day afternoon follow-up on 9 May, 2012)
26 April, 2012 – 27 April, 2012 (plus half-day afternoon follow-up on 7 June, 2012)

This course starts at 10am and will finish by 4.30pm. Lunch and refreshments are provided.

Course fee

• £620 plus VAT small charity price (applies to registered charities with an annual turnover of less than £3m)
• £820 plus VAT not-for-profit price (applies to all other charities and all other not-for-profit organisations, including public sector and housing)
• £920 plus VAT standard price (applies to all other organisations)