Negotiation skills

Course summary

Negotiation can help you achieve aims and solve problems. It is about reaching win:win solutions, where all parties feel the outcome is fair. This course will help you understand the process of negotiation – how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator. You will also have the opportunity of practising your new skills with video feedback.

Course outline

The one day course will cover
  • your values and how they impact on your negotiations
  • understanding the nature of the gap between you and the other party
  • what does win:win really mean?
  • preparing for a negotiation
    • know yourself and your preferred negotiation style
    • being clear about your aims, setting objectives
    • finding out as much as you can about the other party’s needs and aspirations
    • developing a strategy for success
    • framing
  • conducting a negotiation
    • establishing a productive environment
    • your negotiating team and their roles
    • opening a negotiation
    • 5 Top tips for negotiators
    • recognising and dealing with 'underhand' tactics and manipulation
    • finding imaginative solutions rather than beating the other party into the ground
  • skills you will need
    • listening skills
    • assertiveness - how to be assertive, but not aggressive, in negotiations
    • questionning skills
    • summarising and synthesising skills
This course is highly interactive, with opportunities to practise individual skills in communication techniques.

 
"An excellent blend of tuition and role play - the sessions flowed easily and were relevant and easy to understand."≈ YD, Hive GB

Who is this course for?

The course is designed for anyone whose work involves negotiation or persuasion - with individuals or in groups. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

What will this course help me do: learning outcomes?

The course will give you the confidence and skills to be able to plan and implement a successful negotiation. You will be able to recognise manipulative tactics, and deal with them, and you will be better able to find creative solutions that lead to a win:win outcome.

This course is not currently available on our open training programme, but can be booked in-house and tailored to the specific needs of your organisation, including case studies and activities developed around the negotiation challenges you face.. We can also offer coaching to improve your negotiation skills working one-to-one.

Course dates

This course is run on request. This means that we will keep your details on file and once we have at least three people interested in the course we will contact you to let you know and to schedule a date. Please contact us to log your interest in this course.

Alternatively we can also run this as an in-company course. Find out more about in-company training.


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