Training courses
Course list
Acting up: a new approach to diversity training
Administration training: skills for administrators
Advanced event management
Advanced writing skills
Appraisal Skills
Assertiveness skills: a practical approach
Basic writing skills: evening surgery
Boards adding value: excellence in governance
Budgeting for non financial managers
Building and leading a team
Business planning: turning the vision into reality
Coaching skills for managers
Creating an effective induction programme
Creative thinking and innovation
Customer care and telephone skills
Dignity at work: preventing bullying and harassment
Diversity awareness: encouraging and managing diversity
Diversity planning
Dressing for success
Effective email usage
Essential skills for administrators
Evaluate your organisation’s financial performance
Event management: an introduction
Facilitation skills
Finance skills for non financial managers
From secretary to PA: becoming a proactive PA
Handling difficult people and situations
Handling the press and media: how to get your story covered
How to be an effective training administrator
HR skills for non HR managers
Impact your image for interview
Influencing skills
Internal communication
Introduction to leadership
Make your own podcast
Management training: moving from manager to leader - taking on a senior management role
Management training: moving into management - taking on your first management role
Management training: moving up in management - extending your management skills
Manager as coach
Managing a media crisis
Managing a restructure
Managing customer service
Managing diversity for better performance
Managing your organisation’s reputation: building your brand and values
Marketing in the not-for-profit sector: a beginner’s guide
Meeting skills
Minutes: taking and writing effective minutes - for the public sector
Minutes: taking and writing effective minutes - one day course
Minutes: taking and writing effective minutes - two day course
Moving into management: taking on your first management role - for the public sector
Negotiation skills
Networking and representing your organisation
Newsletters that will get read
PA to the senior manager
Parliamentary lobbying
Partnering for success
Personal effectiveness: be more confident at work
Persuasive writing
Power workshop: delivering feedback with confidence
PR strategies that work
Presentation skills: one day course - making confident and effective presentations
Presentation skills: two day course - extending your public speaking skills
Problem solving: tools to enhance your performance
Productive and positive: managing stress successfully
Project management
Project management: intermediate course - managing complex projects
Proofreading
Public affairs training: lobbying and public affairs
Radio and television interviews
Reception skills: becoming an exceptional receptionist
Recruitment and selection: finding the right person for the job
Report writing skills
Social media and online communications: a strategic approach
Speed reading
Strategic planning and thinking
Supervision skills: managing people and teams
Time management for administrators: managing time and workload
Time management for managers: work smarter, not harder
Training the trainer
Winning pitches
Women in management
Working with focus groups
Writing at work: brush up your English
Writing effective English: essential tools and techniques
Writing for results
Writing for the web
Writing powerful and effective keynote speeches
Writing publications: leaflets and promotional literature
Writing skills: the basics - one day course
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Course of the month
Each month we highlight one of the Centre's courses for which you can get incredible discounts.
See this month's course of the month: How to be an effective training administrator
In company training
Cost-effective, tailored to your needs and right on your doorstep – just some of the attractive benefits of the Centre’s in company training.
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Coaching, mentoring and team consultancy
If you are looking for a coach, the Centre is a good place to start. We have a number of specialist coaches and can also help you set up a coaching scheme in your organisation.
Read more about coaching
September savings
Courses running in September include management, communications and personal effectiveness training, and for many of our September courses we are also offering a 10% discount.
10% September discount