Jul
16
2015
How to write copy for infographics
By Jakki Bendell. Infographics are a way of presenting complex information in a simple, interesting and memorable way. Marketers use them as ‘top of funnel’ pieces to draw attention to issues or encourage readers to do something further, like read a white paper
Jul
09
2015
Successful negotiators – how do they do it?
Negotiation can help you to solve problems and achieve your aims. But what steps should you take to improve your negotiation skills? Recent studies* show that the most effective negotiators tend to use the following four behaviours:Asking the right questionsOpen-ended questions are particularly useful
Jul
02
2015
What should and shouldn’t be included in an appraisal?
Appraisal: the all-important annual meeting where you set aside dedicated time to look at employee performance, review how things have gone over the past year and plan for the year ahead. Arguably, it’s the most important meeting you’ll have all year.Yet many
Jun
25
2015
Five tips to increase your assertiveness
By Viv Thackray. Being assertive can feel like it’s easier said than done, but including new skills and techniques in your personal toolkit can help you to develop confidence and increase assertiveness. Try these five tips to grow your skills:1.
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Jun
04
2015
Interviewing prospective employees: getting it right
By Susan Croft. Hiring new staff is an expensive process and it’s critical to get it right. Often candidates complain that their interviews were poorly handled in terms of the questions asked, the information given and the general attitude of the interviewer/s.
May
28
2015
Writing to influence and persuade
By Jakki Bendell. 6 steps to influence your reader in writingIn your career, and perhaps even your personal life, you may have to influence others with your writing. This might be to buy a product or service, but also to have others ‘buy’
May
21
2015
Achieving success with positive psychology
By Viv Thackray. Would you like to increase your wellbeing? Are you curious to know the practical steps you can take towards positive transformation? Perhaps you’d like to promote a thriving and productive culture in your workplace? If you answered yes to
May
15
2015
From Brighton to Birmingham: communicating with teams in different locations
By Norma Johnson. Communicating with teams – wherever you are in the UK – has its challenges. Which manager hasn't heard this: “We feel completely out of the loop; we hear what is going on only when someone from head office is here…” As
Apr
24
2015
Lunchtime is more than a sandwich: claim that break
By Lauren Scally. The Centre is so alive with delegates bustling in and out, our photocopier printing repeatedly and our team working hard to meet deadlines that it can lead to us forget to take our lunch break. Emails are one of the
