Live Learning Update

Join us for Cuppa Series Live — a new series of free, interactive webinars every week, to give you the tools and techniques you need to navigate the challenging weeks that lie ahead. And while you’re enjoying your midmorning cup of tea.

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Apr 05 2019

Delegation - letting go without losing control

Congratulations. Let’s assume you’ve just been promoted to a position of management and a colleague has said that they can gift you a specific skill. Wow. You could choose to become more strategic, you could become more efficient, you may plan better or

Apr 05 2019

Are you making these 5 mistakes in your business writing?

We all make mistakes. But some errors appear time after time in business reports, emails, letters and job applications. Does it matter? The simple answer is that yes, it does. Writing is all about communication, and how we say things in the business environment is

Jan 21 2019

How to speed read effectively from paper and screens

If you could have a super-power, what would it be? When Bill Gates, the Microsoft multi-billionaire, was asked this question, he replied he would like the power of Speed Reading. In our computer-driven age, and the volume of reading material it is producing, Speed Reading

Nov 13 2018

Are you wasting time on teambuilding?

Harvard business Review recently ran a leading article titled “stop wasting money on teambuilding”. The article, based on research carried out over a number of years by Carlos Valdes-Dapena, suggests that companies are wasting their money on increasingly different team-building activities. He gave an example

Oct 12 2018

Common causes of poor internal communication

Communication is an integral part of any organisation, and if your internal communication isn’t right then there could be some serious problems. Good internal communication, however, informs and motivates employees. It supports strategic development and ensures that everyone is clear about what the organisation

Oct 04 2018

Understanding performance management

There are so many different aspects of management, but performance management is one that shouldn’t be pushed to the side for ‘another day’. Instead, view it as a technique which benefits your team member, your team, and your organisation.What is performance management? Beyond

Sep 25 2018

Getting started with self-awareness

We often rush through the day; getting on with our work without really giving our thoughts and feelings space, and not realising how our reactions or actions are impacting those around us. When we do this we’re lacking self-awareness, a helpful tool that has

Sep 19 2018

Monitoring and evaluation - why bother?

By Howard Exton-Smith Monitoring and evaluation is often an afterthought, however they’re invaluable in helping an organisation to check the ‘bottom line’. In a business this might be profit, but in a not-for profit organisation the question may well be “are we making

Aug 30 2018

4 personal qualities of successful influencers

Influencing can be a powerful skill when done correctly, but when done wrong it can either result in destroyed confidence or accusations of manipulation. We expect that you didn’t set out to achieve either of those things when you made your attempt at influencing.

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