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Delegation skills

Course summary

Delegation is an essential part of management. Yet many managers fear to 'let go' of vital tasks, feeling that they run risks in delegating and that 'it's quicker to do it myself'. This course will give you the essential tools you need to delegate well.

Course dates and location

All our training courses are being delivered virtually. The webinar systems used do not require software download.

Please note: we allow a maximum of three people per organisation on our Individual training courses.

Our next available course dates for individuals are:

  • 20 February, 2025

We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

  • Course outline

    Delegation Skills Training Course in London

    You will learn when delegation works and when to avoid it, how to choose who to delegate to, and how to make sure every aspect of the delegated task has been heard and understood. Using practical tools, case studies and role play, you will have a chance to practise your delegation skills in a safe environment so that you can delegate more confidently as well as more effectively. You will cover:

    • the importance of delegation in managing effectively
    • what is delegation and how to avoid 'dumping' (but still get the mundane stuff done)
    • selecting the right person to delegate to
    • how to delegate and ensure the job is done successfully
    • delegation and teams
    • nine steps to delegation
    • delegation and coaching
    • ten levels of delegation and how to choose the appropriate level
    • effective communication in delegation
    • receiving delegation from others and making the most of it
    • how to delegate when you are too busy to delegate
    • a year of free support

    This one day delegation skills training course in delegation skills takes place at the Centre's Central London training suite with easy access to mainline rail and tube stations as well as bus routes.

    Still not sure if this is the right course for you? See our top tips on delegation for a sample of the course content, which will also give you some free, handy advice on delegation?

    All our training courses are delivered virtually. The webinar systems used do not require software download.

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  • Who is this course for?

    This Delegation skills training course in London is for managers at any level who have difficulty in delegating effectively or who want to make the most of their staff's potential.

    The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

  • What will this course help me do: learning outcomes?

    Whether you're a new manager or someone who has had managerial responsibilities for years, it's often difficult to delegate as well as you would like. This delegation skills training course in London will give you new ideas, new tools and new confidence.

    You will learn how to pick the right person to delegate to, how to communicate and inspire when delegating, how to set your delegated task up at the appropriate level and how to use delegation as a coaching tool. You will delegate more effectively and more confidently and achieve a more productive and happier team as well as more time in your working week.

  • Other courses to consider

    The Centre offers a wide selection of management courses including Supervision skills, Time management for managers and Project management.

  • Course fee
    • £589 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
    • £654 plus VAT standard price (applies to all other organisations)

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