Managing better meetings
(Former name: Meeting skills; Running and chairing meetings)
Meetings which go over their allotted time? Poor attendance coupled with endemic lateness? Agendas which don't hang together and have to be changed as you go along? Participants who feel frustrated and negative? Unclear outcomes or none at all - do your meetings sometimes feel like this? If so, this is the course for you.
“Brilliant. I gained confidence and tips for dealing with difficult people.”
— JF, South Cambridgeshire District Council
“The course was well structured and tailored to our individual needs. The trainer was very knowledgeable and approachable.”
— ST, Advice Partnership for East Kent
“The course was extremely helpful and added value to what I already knew. It is well thought out and the trainer was clear and engaging.”
— AL, London Quadrant Housing
“The trainer was excellent! She engaged us all as a team and helped us draw our own conclusion. ”
— MS, GamCare
Course dates and location
This course takes place at the Centre's Central London training suite with easy access to tube and mainline rail stations.
Please note: we allow a maximum of three people per organisation on our Individual training courses.
Our next available course dates for individuals are:
- 14 October, 2019
This course starts at 10am and will finish by 4.30pm. Lunch and refreshments are provided.
Alternatively, we can deliver this course at your venue, for your team, on a date and time that suits you. If you have four or more people who would like to attend this course then Group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.
The course considers the criteria for a successful meeting and offers the chance to define and practise the skills needed for chairing different types of meetings and build participants’ confidence in their abilities.
Over one day the course covers:
- what makes a well-run meeting
- different kinds of meeting
- setting objectives
- what’s on the agenda
- planning and preparation
- the chair’s role during and after the meeting
- the participants and their roles
- how groups work
- dealing with difficult people and conflict
- working with the minute taker
- the follow up
- a year of free support
Who is this course for?
The course is suitable for anyone who has to run a meeting. It will be especially helpful to those new to this skill or those who feel that their meetings are not as successful as they would like. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.
What will this course help me do: learning outcomes?
This course is designed to improve your effectiveness in all kinds of meetings. You will be able to make your point, negotiate with others and arrive at win - win situations. As chair, you will feel more confident in controlling meetings to ensure that everyone is able to participate effectively.
- Other courses to consider
- £245 plus VAT small charity price (applies to registered charities with an annual turnover of less than £3m)
- £355 plus VAT not-for-profit price (applies to all other charities and all other not-for-profit organisations, including public sector and housing)
- £395 plus VAT standard price (applies to all other organisations)