Negotiation skills
Course summary
Negotiation can help you achieve aims and solve problems. It is about reaching win:win solutions, where all parties feel the outcome is fair. This course will help you understand the process of negotiation - how to prepare, having clear aims and objectives, how and when to use different negotiating styles, strategies and tactics. It will give you the confidence to be a successful negotiator. You will also have the opportunity of practising your new skills with video feedback.
Course dates and location
We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.
If you would like to attend this course then register your interest with us. Currently, this course is run on request meaning that a date will be scheduled once we have at least three people interested in attending this course.
- There are no dates available at the moment.
-
Course outline
The one-day course will cover:
- your values and how they impact on your negotiations
- understanding the nature of the gap between you and the other party
- what does win:win really mean?
- preparing for a negotiation
- know yourself and your preferred negotiation style
- being clear about your aims, setting objectives
- finding out as much as you can about the other party's needs and aspirations
- developing a strategy for success
- framing
- conducting a negotiation
- establishing a productive environment
- your negotiating team and their roles
- opening a negotiation
- five top tips for negotiators
- recognising and dealing with 'underhand' tactics and manipulation
- finding imaginative solutions rather than beating the other party into the ground
- skills you will need
- assertiveness - how to be assertive, but not aggressive, in negotiations
- questioning skills
- listening skills
- summarising and synthesising skills
This course is highly interactive, with opportunities to practise individual skills in communication techniques.Still not sure if this is the right course for you? Take a look at our top tips for successful negotiation, to give you a taste of the course content, as well as some free, handy advice on negotiation!
/*
*/
-
Who is this course for?
The course is designed for anyone whose work involves negotiation or persuasion - with individuals or in groups. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.
-
What will this course help me do: learning outcomes?
The course will give you the confidence and skills to be able to plan and implement a successful negotiation. You will be able to recognise manipulative tactics, and deal with them, and you will be better able to find creative solutions that lead to a win:win outcome.
-
Other courses to consider
The Centre's Influencing skills course is run regularly on our Open Programme and includes a lot of areas relevant to those interested in learning more about negotiation.
Alternatively, see a full list of our communication skills courses.
-
Course fee
- £589 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
- £654 plus VAT standard price (applies to all other organisations)