PA to the senior manager

(Former name: Personal Assistants to members of the senior manager team; PA to Chief Executive)

Course summary

Being a senior PA can, at times, be lonely and isolating. You need tact, discretion and a proactive approach to your work, as well as a good understanding of your organisation and your manager's approach.

This two-day course helps you understand your role better and shows you how to discuss and develop your relationship with your manager. The course has been specially designed to run in-house, bringing together all PAs for senior managers, helping develop an organisation-wide approach.

Course dates and location

We can deliver this course at your venue, for your team, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

If you would like to attend this course at our London training suite then register your interest with us. Currently, this course is run on request meaning that a date will be scheduled once we have at least three people interested in attending this course. Please contact us to log your interest in this course.

  • Course outline

    Over the two-days you will cover:

    • working with clients and board members
    • the importance of commitment to the cause
    • identifying and working with strengths and weaknesses
    • systems for senior PAs
    • what makes a good manager
    • what can go wrong
    • communication skills
    • how to delegate
    • building your relationship with your manager
    • a year of free support

    This course is part training, part workshop.  On the final afternoon, managers are also invited to enable an exchange of views and ideas, and encourage even better working relationships.

    “I will be more pro-active in taking on responsibility and plan ahead more often." HL, National Association of Design and Fine Arts Societies

  • Who is this course for?

    The course is for personal assistants to senior managers in not-for-profit organisations as well as being of benefit to their managers. It is of equal benefit to new PAs and to those with more experience who want to improve their skills. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

  • What will this course help me do: learning outcomes?

    This course will help you understand your relationship with your Chief Executive better and develop your communication skills. You will feel more confident in taking a pro-active role and assertive approach to your work as a PA.

  • Other courses to consider

    The Centre offers a wide programme of other administration courses, including Time management and Customer care

  • Course fee
    • £245 plus VAT small charity price (applies to registered charities with an annual turnover of less than £3m)
    • £355 plus VAT not-for-profit price (applies to all other charities and all other not-for-profit organisations, including public sector and housing)
    • £395 plus VAT standard price (applies to all other organisations)