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Sales skills: enjoy successful selling

Course summary

This sales training course takes the pain and worry out of selling.

Many sales professionals find their job highly stressful because they feel they have to 'hard sell' to customers and clients to achieve their targets. All too often they remain unconvinced that the sale is in the best interests of their customer and this has a negative impact on the approach, ironically making the sale harder to achieve!

Our Sales skills training course will look at sales from a positive angle and will provide a clear process to obtain great results.

Course dates and location

We can deliver this course virtually for your organisation, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote.

If you would like to attend this course then register your interest with us. Currently, this course is run on request meaning that a date will be scheduled once we have at least three people interested in attending this course. 

  • There are no dates available at the moment.
  • Course outline

    During the day the course will cover:

    • our personal attitude to sales and creating the right mindset
    • having a systematic sales approach
    • accountability and managing your own performance
    • building rapport
    • questioning techniques
    • investigating and creating need
    • negotiation and handing objections
    • becoming a trusted advisor
    • confidently closing the deal
    • following up for the future
    • a year of free support from your tutor

    All our training courses are delivered virtually. The webinar systems used do not require software download.

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  • Who is this course for?

    This Sales training course is for sales professionals who are looking for a systematic approach to help them succeed. You may find that selling is just a small part of your job description; however you will learn skills on this course that will prove invaluable for connecting with customers and potential customers.

    The content is also suitable for sales managers looking to coach their teams to increase performance.

    The Centre works with people from all sectors including the public sector, voluntary sector, private sector and corporate sector.

  • What will this course help me do: learning outcomes?

    This course will help you to:

    - approach sales with the right attitude
    - have a systematic approach to sales management
    - use a clear process to achieve great results
    - develop advanced questioning techniques
    - increase confidence in closing sales successfully

  • Other courses to consider

    The Centre offers a range of courses that will help you to connect with your customers including Customer care and telephone skills, Digital writing and Event management.

  • Course fee
    • £589 plus VAT not-for-profit price (applies to charities and all other not-for-profit organisations, including public sector and housing)
    • £654 plus VAT standard price (applies to all other organisations)