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- Training courses
- Absence management
- Advanced face-to-face communication at work
- Advanced Minutes: formal minute taking for Board and Governance meetings
- Anti-harassment and anti-bullying in the workplace
- Appraisal skills
- Assertiveness skills: a practical approach
- Becoming an effective consultant
- Blogging: writing a blog that works hard for your organisation
- Budgeting for non financial managers - 1 day
- Building Belonging: Understanding Unconscious Bias & Harnessing Emotional Intelligence
- Building personal resilience and beating stress
- Business planning: turning the vision into reality
- Business writing skills
- Business writing skills for ESL (English as a second language) Two-day programme
- Coaching skills for managers
- Coaching your Team
- Communication in the workplace
- Conducting a formal hearing (disciplinary, capability, absence)
- Confident and effective presentations
- Conflict resolution: an introduction
- Creating inclusive spaces for transgender, non-binary, and gender non-conforming people
- Creative thinking and innovation toolkit
- Customer care and telephone skills
- CV writing and interview skills
- Delegation skills
- Developing a growth mindset for success
- Developing your personal brand
- Digital writing: writing for websites, enewsletters, blogs and other social media
- Disability and mental health awareness
- Discipline and managing conduct at work
- Effective feedback and conversations
- Effective mentoring
- Effective office management
- Email newsletters and ebulletins
- Emotional intelligence in management and leadership
- Employment law for people managers 1 day workshop
- Employment law for people managers 2 day workshop
- Equality, diversity and inclusion
- Essential skills for administrators
- Event management: an introduction
- Event management: intermediate
- Facilitation skills
- Family-friendly working
- Finance skills for non financial managers
- Focus groups
- Gender equality
- General Data Protection Regulation (GDPR)
- Grammar and punctuation at work
- Handling difficult people and situations: essential tools
- Handling difficult people and situations: extending your skills and confidence
- Handling the press and media: how to get your story covered
- Handling written complaints
- How to brand an initiative, range or product
- How to organise stand out virtual events
- Human Resources: the essentials
- Impactful presentations: two-day masterclass
- Increasing performance with positive psychology
- Induction: creating an effective induction programme
- Influencing skills
- Internal communication
- Interview skills for managers
- Introduction to counselling skills in the workplace
- Introduction to leadership
- Leading an inter-generational workforce
- Leading virtual and remote teams
- Leading with authenticity
- Listening skills
- Managing a media crisis
- Managing better meetings
- Managing change
- Managing underperformance, absence and stress
- Managing volunteers
- Marketing in the not-for-profit sector: a beginner’s guide
- Marketing: getting your message across
- Mediation skills for managers
- Mindfulness at work: an introduction
- Minutes: taking and writing effective minutes
- Monitoring, evaluation and impact assessment: making a difference
- Motivating and inspiring your workforce
- Moving from manager to leader - taking on a senior management role
- Moving into management - taking on your first management role
- Moving up in management - extending your management skills
- Negotiation skills
- Networking and representing your organisation
- Neuro Linguistic Programming (NLP)
- Partnering for success
- Personal development review: manager’s tool kit
- Personal effectiveness: be more confident at work
- Persuasive copywriting
- PR strategies that work
- Preparing tenders and proposals: the pitch, process and presentation
- Presenting with PowerPoint: a practical workshop
- Problem solving: tools to enhance your performance
- Professional writing skills for non-native English speakers
- Project management
- Proofreading
- Radio and television interviews
- Receptionist training: becoming an exceptional receptionist
- Recruitment and selection: finding the right person for the job
- Report writing skills
- Reputation management: create a powerful reputation for your organisation
- Resilience through Change
- Resolving conflict with the customer
- Restructure and redundancy workshop
- Retail sales techniques: theory into practice
- Reverse mentoring: one-day workshop
- Risk management
- Sales skills: enjoy successful selling
- Self-awareness at work
- Social media and online communications: a strategic approach
- Speed reading
- Start-up toolkit
- Strategic planning and thinking skills
- Strategy: from the vision to implementation
- Supervision skills: managing people and teams
- Talent management and succession planning
- Team building
- Team leader skills: building and leading a high performance team
- The Art of Storytelling:Getting your audience on the edge of their seats
- The effective learning and development administrator
- The Executive PA: moving from secretary to an executive PA role
- Time management for administrators: managing time and workload
- Time management for managers: work smarter, not harder
- Training the trainer
- Transition management: leading people through change
- What’s new in HR and employment
- Winning pitches
- Women in management and leadership
- Working effectively across cultures
- Working effectively with your manager
- Working with an intergenerational workforce
- Working with the contract of employment
- Write for success
- Writing better letters and emails
- Writing skills: the essentials
- Writing speeches: keynotes, presentations and special occasion addresses
- Events calendar
- Training for individuals
- Training for groups
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