↓
020 7490 3030
Log in
Register
020 7490 3030
Menu
Book a course
Home
About
About us
Charity of the Year
Training venue
Our staff team
Our trainers
Our partners
FAQs
Call back service
Training
Training courses
Events calendar
Training for individuals
Training for groups
Accredited learning
Special offers
Learning solutions
Learning solutions
Development programmes
Learning Partnerships
Consultancy
Awaydays
Resources
Management
Communication
Writing
Personal effectiveness
Administration
Blog
Contact
Book a course
Course booking form
Choose your course
Course name
Select course
Achievement through safe self-hypnosis
Achieving success through positive rest
Advanced face-to-face communication at work
Anti-harassment and anti-bullying in the workplace
Appraisal skills
Assertiveness skills: a practical approach (5 CPD hours)
Blogging: writing a blog that works hard for your organisation
Budgeting for non financial managers
Building personal resilience and beating stress
Business planning: turning the vision into reality
Business writing skills (10 CPD hours)
Business writing skills for ESL (English as a second…
Coaching skills for managers
Communication in the workplace
Confident and effective presentations (5 CPD hours)
Conflict resolution: an introduction
Creative thinking and innovation toolkit
Customer care and telephone skills
CV writing and interview skills
Delegation skills
Developing a growth mindset for success
Developing your personal brand
Digital writing: writing for websites, enewsletters,…
Disability and mental health awareness
Effective feedback and conversations
Effective mentoring
Effective office management
Email newsletters and ebulletins
Emotional intelligence in management and leadership
Equality, diversity and inclusion
Essential skills for administrators
Event management: an introduction (5 CPD hours)
Event management: intermediate
Facilitation skills
Finance skills for non financial managers
Focus groups
Gender equality
General Data Protection Regulation (GDPR)
Grammar and punctuation at work
Handling difficult people and situations: essential…
Handling difficult people and situations: extending…
Handling the press and media: how to get your story…
Handling written complaints
How to brand an initiative, range or product
Human Resources: the essentials
Impactful presentations: two-day masterclass
Increasing performance with positive psychology
Induction: creating an effective induction programme
Influencing skills (10 CPD hours)
Internal communication
Interview skills for managers
Introduction to counselling skills in the workplace
Introduction to leadership
Leading an inter-generational workforce
Leading virtual and remote teams
Leading with authenticity
Listening skills
Managing a media crisis
Managing better meetings
Managing change
Managing underperformance, absence and stress
Managing volunteers
Marketing in the not-for-profit sector: a beginner’s…
Marketing: getting your message across
Mindfulness at work: an introduction
Minutes: taking and writing effective minutes (5 CPD…
Monitoring, evaluation and impact assessment: making…
Motivating and inspiring your workforce
Moving from manager to leader - taking on a senior…
Moving into management - taking on your first management…
Moving up in management - extending your management…
Negotiation skills
Networking and representing your organisation
Neuro Linguistic Programming (NLP)
Personal development review: manager’s tool kit
Personal effectiveness: be more confident at work (10…
Persuasive copywriting
PR strategies that work
Preparing tenders and proposals: the pitch, process…
Presenting with PowerPoint: a practical workshop
Professional writing skills for non-native English…
Project management (10 CPD hours)
Proofreading (5 CPD hours)
Radio and television interviews
Receptionist training: becoming an exceptional receptionist
Recruitment and selection: finding the right person…
Report writing skills (5 CPD hours)
Resolving conflict with the customer
Risk management
Sales skills: enjoy successful selling
Self-awareness at work
Social media and online communications: a strategic…
Speed reading
Start-up toolkit
Strategic planning and thinking skills (10 CPD hours)
Strategy: from the vision to implementation
Supervision skills: managing people and teams
Talent management and succession planning
Team leader skills: building and leading a high performance…
The effective learning and development administrator
The Executive PA: moving from secretary to an executive…
Time management for administrators: managing time and…
Time management for managers: work smarter, not harder…
Training the trainer (10 CPD hours)
Transition management: leading people through change
Women in management and leadership
Working effectively across cultures
Working effectively with your manager
Working with an intergenerational workforce
Write for success
Writing better letters and emails
Writing skills: the essentials
Writing speeches: keynotes, presentations and special…
If you are not using Javascript, please select your course from the
full list of courses
