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Advanced face-to-face communication at work
Appraisal skills
Assertiveness skills: a practical approach
Budgeting for non financial managers
Business writing skills
Coaching skills for managers
Communication in the workplace
Confident and effective presentations
Conflict resolution: an introduction
Creative thinking and innovation toolkit
Customer care and telephone skills
Delegation skills
Developing your personal brand
Digital writing: writing for websites, enewsletters,…
Effective mentoring
Effective office management
Email newsletters and ebulletins
Emotional intelligence in management and leadership
Essential skills for administrators
Event management: an introduction
Event management: intermediate
Facilitation skills
Finance skills for non financial managers
Focus groups
Grammar and punctuation at work
Handling difficult people and situations: essential…
Human Resources: the basics
Impactful presentations: two-day masterclass
Increasing performance with positive psychology
Influencing skills
Internal communication
Leading virtual and remote teams
Leading with authenticity
Listening skills
Managing a media crisis
Managing better meetings
Managing change
Managing underperformance, absence and stress
Managing volunteers
Mindfulness at work: an introduction
Minutes: taking and writing effective minutes
Monitoring, evaluation and impact assessment: making…
Motivating and inspiring your workforce
Moving from manager to leader - taking on a senior…
Moving into management - taking on your first management…
Moving up in management - extending your management…
Negotiation skills
Networking and representing your organisation
Neuro Linguistic Programming (NLP)
Personal effectiveness: be more confident at work
Persuasive copywriting
Preparing tenders and proposals: the pitch, process…
Presenting with PowerPoint: a practical workshop
Print newsletters that will get read
Professional writing skills for non-native English…
Project management
Proofreading
Receptionist training: becoming an exceptional receptionist
Recruitment and selection: finding the right person…
Report writing skills
Risk management
Self-awareness at work
Social media and online communications: a strategic…
Speed reading
Strategic planning and thinking skills
Strategy: from the vision to implementation
Stress management and resilience
Supervision skills: managing people and teams
Talent management and succession planning
Team leader skills: building and leading a high performance…
The Executive PA: moving from secretary to an executive…
Time management for administrators: managing time and…
Time management for managers: work smarter, not harder
Training the trainer
Women in management and leadership
Working effectively across cultures
Working effectively with your manager
Write for success
Writing better letters and emails
Writing skills: the basics
Writing speeches: keynotes, presentations and special…
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