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Advanced face-to-face communication at work
Anti-harassment and anti-bullying in the workplace
Appraisal skills
Assertiveness skills: a practical approach
Blogging: writing a blog that works hard for your organisation
Budgeting for non financial managers
Building personal resilience and beating stress
Business planning: turning the vision into reality
Business writing skills
Coaching skills for managers
Communication in the workplace
Confident and effective presentations
Conflict resolution: an introduction
Creative thinking and innovation toolkit
Customer care and telephone skills
CV writing and interview skills
Delegation skills
Developing a growth mindset for success
Developing your personal brand
Digital writing: writing for websites, enewsletters,…
Disability and mental health awareness
Effective feedback and conversations
Effective mentoring
Effective office management
Email newsletters and ebulletins
Emotional intelligence in management and leadership
Equality, diversity and inclusion
Essential skills for administrators
Event management: an introduction
Event management: intermediate
Facilitation skills
Finance skills for non financial managers
Focus groups
Gender equality
Grammar and punctuation at work
Handling difficult people and situations: essential…
Handling difficult people and situations: extending…
Handling the press and media: how to get your story…
Handling written complaints
Human Resources: the essentials
Impactful presentations: two-day masterclass
Increasing performance with positive psychology
Influencing skills
Internal communication
Interview skills for managers
Introduction to counselling skills in the workplace
Introduction to leadership
Leading virtual and remote teams
Leading with authenticity
Listening skills
Managing a media crisis
Managing better meetings
Managing change
Managing underperformance, absence and stress
Managing volunteers
Marketing in the not-for-profit sector: a beginner’s…
Marketing: getting your message across
Mindfulness at work: an introduction
Minutes: taking and writing effective minutes
Monitoring, evaluation and impact assessment: making…
Motivating and inspiring your workforce
Moving from manager to leader - taking on a senior…
Moving into management - taking on your first management…
Moving up in management - extending your management…
Negotiation skills
Networking and representing your organisation
Neuro Linguistic Programming (NLP)
Personal development review: manager’s tool kit
Personal effectiveness: be more confident at work
Persuasive copywriting
PR strategies that work
Preparing tenders and proposals: the pitch, process…
Presenting with PowerPoint: a practical workshop
Print newsletters that will get read
Professional writing skills for non-native English…
Project management
Proofreading
Radio and television interviews
Receptionist training: becoming an exceptional receptionist
Recruitment and selection: finding the right person…
Report writing skills
Resolving conflict with the customer
Risk management
Sales skills: enjoy successful selling
Self-awareness at work
Social media and online communications: a strategic…
Speed reading
Strategic planning and thinking skills
Strategy: from the vision to implementation
Supervision skills: managing people and teams
Talent management and succession planning
Team leader skills: building and leading a high performance…
The effective learning and development administrator
The Executive PA: moving from secretary to an executive…
Time management for administrators: managing time and…
Time management for managers: work smarter, not harder
Training the trainer
Transition management: leading people through change
Women in management and leadership
Working effectively across cultures
Working effectively with your manager
Working with an intergenerational workforce
Write for success
Writing better letters and emails
Writing skills: the essentials
Writing speeches: keynotes, presentations and special…
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