Jun
22
2017
5 top tips for better emails
By Jakki Bendell. We’ve all been there. You spend ages constructing your email. Your message is clearly important and urgent (you even marked it with a red ‘important’ flag). But you receive no response…When you chase up a few days
Jun
15
2017
Without emotions we would all be like robots
By Jessica Toms - Office Manager Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence. - Robert K. Cooper, PhDBeing a busy Office Manager and
Jun
08
2017
How to give effective feedback
By Daljeet Singh. Feedback is one of those words that will often make us cringe. We have all heard somebody come to us and mention feedback that they would like to give, or that someone else has given, and we prepare ourselves for
Jun
02
2017
Managing volunteers this National Volunteers’ Week
Happy National Volunteers’ Week! 1-7 June 2017 is your chance to say a big ‘thank you’ to your dedicated and hardworking volunteers, and it’s also an opportunity to take a look at your organisation’s relationship with its volunteers.To help you and your
May
25
2017
Building the foundations of brand ‘you’
Brands are all around us; from that Starbucks coffee you picked up this morning, right down to your M&S socks. But have you stopped to think about your personal brand? Whilst you might not be on the same level as Nike, you still
May
18
2017
5 reasons to be creative during Learning at Work Week
This week sees the return of Learning at Work Week, an annual event that inspires organisations to take a good, hard look at their learning and development. For us, every week is a learning at work week, but not everyone can be as well
May
16
2017
Creativity driven learning at CIPD
Last week we attended the CIPD Learning & Development show at London Olympia, and boy did we have a great time!As well as meeting loads of friendly and ambitious people, we put one of our trainers onto the Topic Taster platform to
May
04
2017
Managing change successfully
By David Goodman. Research indicates that over 70% of change fails within 18 months of it being introduced. The reason given is a lack of understanding of the importance of bringing people on board during all stages of change. The mechanics of change is not
Apr
27
2017
Four key styles of management (and when to use them)
Being a manager requires an ability to quickly adapt, and if you’re an experienced manager you’ll know how quickly tricky situations can arise. These situations can also change every day, which means that relying on one standard approach isn’t an option.Our
