Sep 04 2019

Emotional Intelligence in Management and Leadership

Emotional Intelligence is a phrase that was coined by Daniel Goleman in the 1990’s and is now being used more and more, being seen as something that managers need to possess if they are to “get on”.Traditionally intelligence has been measured using qualifications and

Jul 19 2019

What are the benefits of attending a Communication at work course?

As a workplace Coach and trainer, this question is a no brainer for our Communications expert Jeffrey Wotherspoon, who says:Over the years I’ve realised this isn’t the case for a lot of people, and most people wouldn’t consider investing in a

Jun 04 2019

As a manager, can you afford not to also be a coach?

Our leadership expert, David Goodman, recently attended a seminar where a discussion took place about whether it is a manager’s role to coach their staff. We are familiar with management which focuses on the importance of setting targets, supporting your team to achieve those

May 16 2019

The problem with reports….

What do people most dislike about reports?Ask any group, in any organisation, and they all come up with the same list of complaints: reports are too long, boring, repetitive, full of irrelevant information and jargon; with too many long sentences, long paragraphs and long

Apr 09 2019

Writing for success

No quick fix will transform your writing overnight. But here are ten tips from our Communications expert Chris Mohr, that, if you put into regular practice, will eventually take it to the next level. The most important person in the room when you’re writing

Apr 05 2019

Getting the best from Proofreading

“Proofreading is so boring…“After about an hour, I just lose concentration.”“I find it much easier to proofread other people’s writing than my own.” “I go over and over my documents, and still don’t see the mistakes. I’m simply not

Apr 05 2019

Delegation - letting go without losing control

Congratulations. Let’s assume you’ve just been promoted to a position of management and a colleague has said that they can gift you a specific skill. Wow. You could choose to become more strategic, you could become more efficient, you may plan better or

Apr 05 2019

Are you making these 5 mistakes in your business writing?

We all make mistakes. But some errors appear time after time in business reports, emails, letters and job applications. Does it matter? The simple answer is that yes, it does. Writing is all about communication, and how we say things in the business environment is

Jan 21 2019

How to speed read effectively from paper and screens

If you could have a super-power, what would it be? When Bill Gates, the Microsoft multi-billionaire, was asked this question, he replied he would like the power of Speed Reading. In our computer-driven age, and the volume of reading material it is producing, Speed Reading

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