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Effective Communication
Trainer: Sal Pearman
Content covered
- Understand interpersonal skills and different forms of communication and techniques (verbal, written, non-verbal, digital) and how to apply them appropriately.
- How to communicate effectively (verbal, non-verbal, written, digital) and be flexible in communication style.
- How to chair meetings and present using a range of media.
- Use of active listening, and able to challenge and give constructive feedback.
Written account submission and mentor feedback
- Learners will submit a Written Account, evaluating how they have applied their new knowledge and skills in the workplace and challenges they may have faced. The Programme Mentor will review and give feedback on this.
- Product Evidence submission
- Learners will submit evidence that they have applied the knowledge from the workshop. The Programme Mentor will review and give feedback on this.
- Learners will attend mentoring sessions with their Programme Mentor to receive support and feedback in applying the knowledge to the workplace.
Monthly Programme Mentor session
