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Effective Communication

Trainer: Sal Pearman

Content covered

  • Communicate effectively (verbal,non-verbal,written,digital) and be flexible in communication style.
  • Conflict resolution tools and techniques, and approaches to partner, stakeholder and supplier relationship management.

Written account submission and mentor feedback

  • Learners will submit a Written Account, evaluating how they have applied their new knowledge and skills in the workplace and challenges they may have faced. The Programme Mentor will review and give feedback on this.
      Product Evidence submission
        • Learners will submit evidence that they have applied the knowledge from the workshop. The Programme Mentor will review and give feedback on this.

        Monthly Programme Mentor session

        • Learners will attend mentoring sessions with their Programme Mentor to receive support and feedback in applying the knowledge to the workplace.