(Former name: Moving into management: taking on a new role)

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Course summary

These two-and-a-half-day management training courses have been specifically designed for people who are embarking on a new role in management. It will increase your understanding of the manager’s role, and leave you with a development plan for gaining further management skills.

Course outline

Management Training Courses in London

This training course helps new managers gain confidence and skills. It focuses particularly on the crucial people skills that you need to supervise and motivate your team. We will work on group members’ own issues, as well as prepared case studies, in a confidential and supportive setting. Over the first two days you will cover:

• the manager’s role: key management responsibilities
• leadership and management
• planning ahead: principles, tools and strategies
• motivating and managing individuals
• performance management systems: induction, appraisal and supervision
• offering effective and appropriate feedback
• the art of delegation
• leading your team
• management and leadership styles
• good communications: verbal and non-verbal messages
• the importance of good listening skills
• managing with assertiveness
• time management
• your current management issues and difficulties

After each management training course, there is an opportunity to return and review your progress, looking particularly at any sticking points, at a scheduled half-day follow-up session.

These management training courses take place at the Centre's Central London training suite with easy access to tube and mainline rail stations.

"Very interesting and informative. I haven't attended such a good training for a while… thank you!"  MK, Hestia Housing and Support

"Well designed, cleverly covers a lot of issues in a short space of time".  TD, RCM

"The Moving into Management course was brilliant, well structured, comprehensive, engaging and effectively run."  LS, Friends United Network 

"Strong knowledge base of trainer was a real strength, and supported with good examples. Good resource material to take with us to use".  LW, Advocacy Partners

Are you a solicitor? If so, you can claim 12 hours of CPD points for this course through the Solicitors Regulation Authority, using reference DZA/CFSC. See here for more information.

Who is this course for?

Our management training courses in London are for anyone stepping on the first rung of the management ladder. They may recently have taken up post, or be about to do so. Others with more experience but no formal training will also find the course rewarding. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

What will this course help me do: learning outcomes?

Each day includes some training sessions, but the emphasis is on practical exercises in groups, pairs and on your own. The course offers many opportunities to work on your own real-life management problems, in a supportive and totally confidential environment.

Other courses to consider

You can take this course at an accredited level through the ILM - see more details.   

This course is an introduction to a range of management skills. The Centre offers a wide programme of other management courses, all of which have been designed to help you further your professional development. Why not take a look at STRATEGIC PLANNING AND THINKING; PROJECT MANAGEMENT; FINANCE FOR NON FINANCIAL MANAGERS; TIME MANAGEMENT FOR MANAGERS; DIVERSITY PLANNING. New managers can sometimes need help with their assertiveness so you may wish to try the Centre's ASSERTIVENESS TRAINING.

You may also be interested in purchasing the Centre's published book: Moving into management by Julia Braggins. Click here to buy the book.

Course dates

13 February, 2012 – 14 February, 2012 (plus half-day morning follow-up on 21 March, 2012)
13 March, 2012 – 14 March, 2012 (plus half-day afternoon follow-up on 23 April, 2012)
18 April, 2012 – 19 April, 2012 (plus half-day morning follow-up on 7 June, 2012)
22 May, 2012 – 23 May, 2012 (plus half-day morning follow-up on 10 July, 2012)

This course starts at 10am and will finish by 4.30pm. Lunch and refreshments are provided.

Course fee

• £595 plus VAT small charity price (applies to registered charities with an annual turnover of less than £3m)
• £795 plus VAT not-for-profit price (applies to all other charities and all other not-for-profit organisations, including public sector and housing)
• £895 plus VAT standard price (applies to all other organisations)