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Moving into management - taking on your first management role

(Former name: Moving into management: taking on a new role)

Course summary

This two-and-a-half-day management training course has been specifically designed for people who are embarking on a new role in management. It will increase your understanding of the manager's role, and leave you with a development plan for gaining further management skills.

Course dates and location

This course takes place at the Centre's Central London training suite with easy access to tube and mainline rail stations. 

Please note: we allow a maximum of three people per organisation on our Individual training courses.

Our next available course dates for individuals are:

  • 15 August, 2017 – 16 August, 2017 (plus half-day afternoon follow-up on 27 September, 2017)
  • 6 September, 2017 – 7 September, 2017 (plus half-day afternoon follow-up on 23 October, 2017)
  • 25 September, 2017 – 26 September, 2017 (plus half-day afternoon follow-up on 13 November, 2017)
  • 18 October, 2017 – 19 October, 2017 (plus half-day morning follow-up on 7 December, 2017)
  • 9 November, 2017 – 10 November, 2017 (plus half-day afternoon follow-up on 20 December, 2017)

This course starts at 10am and will finish by 4.30pm. Lunch and refreshments are provided.

Alternatively, we can deliver this course at your venue, for your team, on a date and time that suits you. If you have four or more people who would like to attend this course then group training could be the most cost-effective option. Contact one of our Training Coordinators on 020 7490 3030 or email for more information and a quote. 

  • Course outline

    Management Training Courses in London

    This training course helps new managers gain confidence and skills. It focuses particularly on the crucial people skills that you need to supervise and motivate your team. We will work on group members’ own issues, as well as prepared case studies, in a confidential and supportive setting. Over the first two days you will cover:

    • the manager’s role: key management responsibilities
    • leadership and management
    • planning ahead: principles, tools and strategies
    • motivating and managing individuals
    • performance management systems: induction, appraisal and supervision
    • offering effective and appropriate feedback
    • the art of delegation
    • leading your team
    • management and leadership styles
    • good communications: verbal and non-verbal messages
    • the importance of good listening skills
    • managing with assertiveness
    • time management
    • your current management issues and difficulties
    • a year of free support

    After each management training course, there is an opportunity to return and review your progress, looking particularly at any sticking points, at a scheduled half-day follow-up session.

    This course is  CPD accredited and worth 12 CPD points. 

    "I found over the two-and-a-half days I learned some new ways of approaching difficult situations, using strategies for building team morale, motivating employees and project planning tips. I think the half-day session is really valuable to have after having some time to reflect and implement strategies learned on the first two days." BN, College of Occupational Therapists

    Our Moving into management training course can be delivered at our Central London training suite or in-house for customers throughout the UK and around the world.

    Still not sure if this is the right course for you? Why not take a look at our top tips for managers, which will give you a taste of the course content as well as some free, handy advice!

  • Who is this course for?

    Our Moving into management course is for anyone stepping on the first rung of the management ladder. They may recently have taken up a post, or be about to do so. Others with more experience but no formal training will also find the course rewarding. The Centre works with people from all sectors including the public sector, voluntary sector, corporate sector and private sector.

  • What will this course help me do: learning outcomes?

    Each day includes some whole group sessions, but the emphasis is on practical exercises in groups, pairs and on your own. The course offers many opportunities to work on your own real-life management problems, in a supportive and totally confidential environment.

  • Other courses to consider

    You can take this course at an endorsed level through the ILM - see more details.   

    This course is an introduction to a range of management skills. The Centre offers a wide programme of other management courses, all of which have been designed to help you further your professional development. Why not take a look at Strategic planning and thinking; Project management; Finance skills for non-financial managers; Time management for managers; Diversity. New managers can sometimes need help with their assertiveness so you may wish to try the Centre's Assertiveness training.

    You may also be interested in purchasing the Centre's published book: Moving into management.

  • Course fee
    • £655 plus VAT small charity price (applies to registered charities with an annual turnover of less than £3m)
    • £825 plus VAT not-for-profit price (applies to all other charities and all other not-for-profit organisations, including public sector and housing)
    • £925 plus VAT standard price (applies to all other organisations)

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