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Mar 22 2017

​Top tips to get the best out of supervision

Performance management is perhaps one of the biggest concerns of managers - it is a key responsibility for anyone who has a line management role, and, along with motivating and dealing with staff development, is an integral part of that role. These are our top tips to get the best out of supervision:

• the supervisor must have adequate information about the staff member’s job
• there should be clear standards against which work and performance are monitored and evaluated
• the organisation has agreed procedures for arranging and holding sessions, agendas, taking and keeping records and action points
• there is a clear policy about confidentiality and boundaries
• there is an organisation-wide commitment to making time for supervision sessions, and some guidelines as to frequency
• a clear distinction is made between supervision sessions and disciplinary procedures

These tips are taken from our published book Supervision and appraisals skills which supports our Supervision skills: managing people and teams training course. This two-day management course will help you understand your role as a manager, give you some helpful guidelines for performance management and show you how to apply a range of skills to develop a successful and motivated team.