Communication


Apr 20 2017

Top five negotiation tips

Knowing how to negotiate well can provide your organisation with fantastic results. It can help you solve problems and achieve your goals, whilst ensuring that all parties involved feel the outcome is fair.Our Negotiating skills course will take wannabe pro-negotiators through the process


Apr 06 2017

Use storytelling to motivate and inspire others

By Jakki Bendell. Storytelling is one of the most powerful techniques we have to persuade others. Long before movies, TV series or even the first books, humans have been hard-wired to love and remember stories. Not just for entertainment, but for inspiration too. We


Mar 08 2017

Women in management: 4 TED Talks to inspire female leaders

By Samantha Kauss.  Did you know that there twice as many men named John who hold chief executive and chair positions of the FTSE 100 than there are women in the same roles? That’s right. There are only seven women who have secured the


Mar 02 2017

Feedback or feed forward, give the way you would want to receive it

Guest blog by David Goodman. Amongst the many emails which recently landed in my mailbox, I found one titled, 'Feed forward. Stop focusing on the past and help your employees achieve a positive change for the future’. The email suggested that there was little


Dec 15 2016

Leading your virtual team to success

Guest blog by Susan Croft.Does this situation sound familiar? You are connecting via conference call to your team of whom one is in India, another in France, and a third in Ireland. You are in your office in London waiting for everyone to connect


Nov 24 2016

Top tips: The golden rules of PowerPoint presentations

When giving a presentation, it may be tempting to add a lot of information to your PowerPoint slides and let them talk for you – but this is bad practice. Slides should be a visual aid and not a text document, they are there to prompt


Oct 13 2016

5 top tips: how to represent your organisation in the media

Put yourself in the situation: the organisation you work for is renowned for its fantastic reputation, but one day you walk into the office and something has happened that has put that reputation at risk. It’s your job to speak to the press


Oct 06 2016

Developing a connection: building rapport in the workplace

It is relatively easy to establish rapport with someone who is like you, but to build rapport with someone who has a different personality to yourself can be much more difficult. Learn how to connect with members of your team and enhance your communication and


Sep 22 2016

Take your presentations to the next level

Speaking in front of other people, no matter what size the audience, can be extremely daunting. But with a bit of practice and learning different techniques, you can develop effective communication skills and build your confidence. Tess Woodcraft, one of

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