Emotional Intelligence is a phrase that was coined by Daniel Goleman in the 1990’s and is now being used more and more, being seen as something that managers need to possess if they are to “get on”.Traditionally intelligence has been measured using qualifications and
We often rush through the day; getting on with our work without really giving our thoughts and feelings space, and not realising how our reactions or actions are impacting those around us. When we do this we’re lacking self-awareness, a helpful tool that has
Influencing can be a powerful skill when done correctly, but when done wrong it can either result in destroyed confidence or accusations of manipulation. We expect that you didn’t set out to achieve either of those things when you made your attempt at influencing.
Emotional intelligence has been popular in the business world since 1995, and although 23 years have passed it still plays a huge role in successful businesses. Jeff Bezos, the founder of Amazon, is a big fan of Emotional intelligence, and has used it in the past to
Hands up who enjoys networking! You probably have your hands firmly by your sides, right? Well, you’re not alone. Whilst 25% of professionals admit to not networking at all, 41% would like to networking more frequently – so what’s the problem? Many of us assume
By Sylvie Lui Assertiveness has long been a behaviour associated with words such as direct, aggressive, forceful and pushy. The truth of it all is that – when assertive behaviour is used purely as a tool to state your stance and boundaries, it is one
Mindfulness is becoming increasingly popular all around the world; there are apps, colouring books, and even a little tracker that measures your breathing. But what has mindfulness got to do with daily working life? And, vitally, can it really make a difference? What is mindfulness?
By David AylwinIf you could have a super-power, what would it be? It would be nice to be able to fly, obviously, but cheap airlines make it a bit of a waste of a super-power. You can go to Nice for £30 without it, and
By Jakki Bendell Recent outcries over sexual harassment and pay gaps have shone a spotlight on equality and diversity at work, but these very public issues are the tip of the iceberg. A wider problem lies beneath the surface, in our own unconscious biases.