Cross-organisational mentoring: would you like to be involved?
By Sally Pearman. The Centre has always offered Coaching training but over the past three years we’ve seen the number of managers almost tripled, going through our Effective mentoring training. This is clearly something all sectors are paying attention to;
How to choose the right method for communicating with staff
By Jakki Bendell. The medium you choose to convey your message is as important as the message itself. Marshall McLuhan famously coined the phrase ‘The medium is the message’ in 1964. And it is as true today, with the huge number of new tools and
If strategy is the journey, strategic planning and thinking is the map
By David Goodman. When setting out on a journey with a destination in mind, we invariably consult a map, possibly even considering alternative routes to those previously taken. And so it is with strategic planning and thinking. It is the journey you will
How to develop your Emotional Intelligence in 3 easy steps
1. Identify and practice techniques to reduce your stress You find yourself in a tricky situation. Your boss/client/colleague is angry and they are making sure that you know it. You can feel your heart racing, it’s hard to breath and your
Managing diversity at work
By Laura McMillan. I'm sure all managers would say that they treat all of the people they manage equally. But what does that really mean? Traditionally, we probably thought that treating people equally meant treating people the same. However, it doesn't take much
Delegating to the right person: the dos and don’ts
While delegation is an essential part of management, it is sometimes difficult to get right. Selecting which tasks you should delegate, and to whom, requires careful consideration. Here are our dos and don’ts to help you delegate to the right person.DoPick someone
Do businesses really need to run events?
By Chris Powell. I am often asked whether holding an event can really improve a company’s visibility and sales. They ask: is it going to be time, effort and money well spent? And my answer is always YES! A properly thought-out, professionally
Working with five generations: the benefits
By Laura McMillan.Modern workplaces are going through very interesting times. The UK workforce is more diverse than it's ever been, but when we think of diversity, race and gender are often the first things to spring to mind; we often forget about age
What should and shouldn’t be included in an appraisal?
Appraisal: the all-important annual meeting where you set aside dedicated time to look at employee performance, review how things have gone over the past year and plan for the year ahead. Arguably, it’s the most important meeting you’ll have all year.Yet many