Moving up the management ladder: building on your experience
No matter how far up the management ladder you are, you’ll deal with a range of issues and challenges. This blog is the second of a three part series covering some of the common questions and problems faced during each level of management.
Moving up the management ladder: your first management role
No matter how far up the management ladder you are you’ll deal with a range of issues and challenges. This blog is the first of a three part series covering some of the common questions and problems faced by each level of management. Taking
Leading authentically with values
Values play a huge role in our daily lives; from personal to professional, they help determine every decision we make. Understanding your own values can help you to become a better, more authentic leader.So, what are values? They are the social, ethical, and moral
How to create a coaching culture in the workplace
You might have heard of coaching, but it’s sometimes a word that’s thrown around the office without anyone really knowing what it is. Maybe it conjures up the image of a football coach, or you might think of a therapeutic life coach. Well,
How to organise an effective event
Organising an event can be stressful, and when there are multiple people involved it can descent into chaos. When that happens the event can end up being a bit...well, rubbish. However, all you need to do is follow these four steps from our 
Delivering training? Top tips for overcoming nerves
By Jakki BendellOne of the most common questions asked by delegates on our Training the Trainer course is "how can I overcome nerves?"Delivering training is fun, but when we see a row of eyes looking at us, our natural instinct is fear.
How much time are you wasting?
We’re all guilty of wasting time, both at work and in our personal lives, but most of us like to think that we only waste a few minutes a day; however, the reality is quite different! From having a chat by the water cooler,
Without emotions we would all be like robots
By Jessica Toms - Office Manager Emotional intelligence is the ability to sense, understand, and effectively apply the power and acumen of emotions as a source of human energy, information, connection, and influence. - Robert K. Cooper, PhD Being a busy Office Manager
How to give effective feedback
By Daljeet Singh. Feedback is one of those words that will often make us cringe. We have all heard somebody come to us and mention feedback that they would like to give, or that someone else has given, and we prepare ourselves for