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The Online Leadership Academy (funding available)

During this programme learners will attend a workshop and have a one-to-one session with their Management Mentor each month. After each session the learners will need to complete a reflective account looking at what they have taken from the workshop, and how this new knowledge has or could be used within their job role. This will be done using work-based examples and supporting product evidence, which will help build their portfolio and show the candidates’ understanding of the criteria covered in the workshop.


A team leader/supervisor is a first line management role, with operational/project responsibilities or responsibility for managing a team to deliver a clearly defined outcome. They provide direction, instructions, and guidance to ensure the achievement of set goals.

Key responsibilities

Key responsibilities are likely to include; managing projects and budgets, organising publicity and fundraising tasks, delivering operational plans, resolving problems with staff and stakeholders, building relationships internally and externally, and planning and monitoring workloads and resources.


Roles/Occupations may include: Support Services Manager, Project Officer, PMO Lead, Volunteering Outreach Manager, Corporate Partnership Manager, PR Manager, Research and Policy Manager, Employer Engagement Manager, Events and Participation Manager, Membership Manager Communications Planner, International Programmes Manager, Community/Strategic Fundraising Manager, and Programme Officer.

During the qualification and when writing the reflective accounts, the candidates will also need to consider the following behaviours, and where these fit within their aims and objectives.

  • Takes responsibility: Drive to achieve in all aspects of work. Demonstrates resilience and accountability. Determination when managing difficult situations.
  • Inclusive: Open, approachable, authentic and able to build trust with others. Seeks views of others
  • Agile: Flexible to the needs of the organisation. Is creative, innovative and enterprising when seeking solutions to business needs. Positive and adaptable, responds well to feedback and need for change.
  • Professionalism: Sets an example and is fair, consistent and impartial. Open and honest. Operates within organisational values.

During the 13-month delivery all learners will have monthly mentor calls, this is to monitor their progress completing reflective journals; monitoring how the course has impacted on their behaviour and day to day practise; ensuring all learners are able to evidence the learning ahead of their EPA (End point Assessment).


On completion, apprentices may choose to register as Associate members with the Chartered Management Institute and/or the Institute of Leadership & Management, to support their professional career development and progression.