May
12
2016
One simple tip to improve, develop and manage your personal presence
Personal branding is not about developing a superficial image. It is about thinking through how you want to come across (who is the ‘real you’) and making sure that that is the way in which you are perceived. It’s about developing your personal presence
May
05
2016
Improve your writing skills: think before you write
Often the need for writing to be exciting outweighs the simple rules of grammar and punctuation. It can also get in the way of simplicity and even the original topic or information you want to relay to your readers.Therefore, planning before you start
Apr
28
2016
Personal effectiveness: 6 Top Tips to building resilience and keeping well
It is so heartening to hear that more and more companies each year are understanding the benefits of mindfulness to their employees. Mindfulness has been proven to help employees be healthier and happier which leads to a more efficient, creative and resilient workforce.With this
Apr
21
2016
Customer service skills: the importance of customer care
By Russell Caird. My experience with bad customer service I was recently staying in a hotel where I had a bad experience with poor customer service, which has haunted me ever since. I arrived quite late following a four hour journey and, to
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Apr
07
2016
Assertiveness skills: be more assertive with power posing
We’ve all been there. Right before an interview or stressful meeting, when your emotions are running high, all of your positive thoughts and careful planning go out the window. So in these situations, how do you make the best impression and be assertive?
Mar
31
2016
Strategy courses at the Centre: which one should I choose?
We were recently asked by a delegate who attended one of our Strategy courses that run at the Centre: ‘So what’s the difference between the one-day course and the two-day course?’ It was developed for
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Mar
22
2016
Presentation and communication skills: which course is right for you?
By Jakki Bendell. Looking to improve your presentation or communication skills? The Centre offers a suite of courses for people at different stages of their career. This overview introduces three of our recently revamped courses that cover presentation skills. It shows who they're
Mar
17
2016
HR top tips: The importance of a strong meaningful welcome
By Lucy Whitehall. I recently spent time reflecting on what makes a good workplace and more specifically how organisations can make the employee experience the best it can possibly be. This may have traditionally fallen into the preserve of human resources (HR), but
Mar
03
2016
Event management: What a great idea for an event – says who?
By Chris Powell. I’ve had a few ideas in my time – some good, some not so good and some well, let’s just say my audiences were not quite ready for them! As we all know ideas come and go. Some of
