Check out our new website: https://www.itecskills.ac.uk/commercial-training/


Feb 25 2016

Change management: 3 steps to manage yourself and others through change

By Viv Thackray. "There is nothing so stable as change." Bob DylanTransition and Change When most of us think about change at work, we think of an event that takes place quickly and alters the externals of a situation, for example, a


Feb 18 2016

No decisions = no leadership

By David Goodman. Effective leadership demands action. Action is preceded by decisions.The single most important quality of a leader is to make decisions. This takes a department from A to B. Having an inspiring vision is valueless if you don’t take


Feb 11 2016

Listen. Question. Learn: creating a coaching culture in the workplace

What are the hallmarks of high performing managers, teams and companies? In my experience, these individuals or groups have two highly developed skills: 1) They know how to listenThis means that they are able to hear criticism, they recognise the dangers of selective listening


Feb 04 2016

​Time: Make it or take it? That is the question

By Gill Dandy. I came across a lovely old English poem a while ago entitled ‘Take Time,’ and it got me thinking about our approach to time management in the frenetic 24/7 culture we live and work in. There never seems to be enough


Jan 28 2016

Why being right can lead you to be wrong: the ‘Ah-hah I told you so’ bias

By Peter Sheridan. I was running a workshop on decision making recently and there are lots of reasons why people make poor business decisions. The grand-daddy of them all is often called ‘confirmation bias’ but I prefer to call it the ‘Ah-hah I


Jan 21 2016

The benefits of face-to-face training: beyond the good lunches!

By Sally Pearman. As some of you may know, I’m currently embarking on a Masters in Human Resource Development and Consultancy at Birkbeck, University of London (there’s probably a wonderful blog about completing that on its way!). It’s been


Jan 14 2016

Got a New Year’s resolution? Try thinking more strategically

By Howard Exton-Smith. These days 'strategy' seems to be everywhere — we either have to produce a strategic plan or to think 'more strategically'. As managers, we are increasingly required to contribute to or write plans that embrace our strategy. But what does


Jan 07 2016

How to communicate a difficult message

By Jakki Bendell. An important part of being a leader is that sometimes you have to deliver a difficult message – one that is high-stakes, where opinions vary and/or where emotions run high.Whether you are delivering bad news to a group


Dec 03 2015

How to manage change with a growth mindset

By Viv Thackray. Managing change and transition in the workplace can be challenging. These seven tips for navigating change can help steer you to success:1) Refuse to be deterred by negativity.All individuals will approach change with a different attitude, pace and enthusiasm. Guard

Page 15 of 27 pages ‹ First  < 13 14 15 16 17 >  Last ›