Change management: 3 steps to manage yourself and others through change
By Viv Thackray. "There is nothing so stable as change." Bob DylanTransition and Change When most of us think about change at work, we think of an event that takes place quickly and alters the externals of a situation, for example, a
No decisions = no leadership
By David Goodman. Effective leadership demands action. Action is preceded by decisions.The single most important quality of a leader is to make decisions. This takes a department from A to B. Having an inspiring vision is valueless if you don’t take
Listen. Question. Learn: creating a coaching culture in the workplace
What are the hallmarks of high performing managers, teams and companies? In my experience, these individuals or groups have two highly developed skills: 1) They know how to listenThis means that they are able to hear criticism, they recognise the dangers of selective listening
Time: Make it or take it? That is the question
By Gill Dandy. I came across a lovely old English poem a while ago entitled ‘Take Time,’ and it got me thinking about our approach to time management in the frenetic 24/7 culture we live and work in. There never seems to be enough
Why being right can lead you to be wrong: the ‘Ah-hah I told you so’ bias
By Peter Sheridan. I was running a workshop on decision making recently and there are lots of reasons why people make poor business decisions. The grand-daddy of them all is often called ‘confirmation bias’ but I prefer to call it the ‘Ah-hah I
The benefits of face-to-face training: beyond the good lunches!
By Sally Pearman. As some of you may know, I’m currently embarking on a Masters in Human Resource Development and Consultancy at Birkbeck, University of London (there’s probably a wonderful blog about completing that on its way!). It’s been
Got a New Year’s resolution? Try thinking more strategically
By Howard Exton-Smith. These days 'strategy' seems to be everywhere — we either have to produce a strategic plan or to think 'more strategically'. As managers, we are increasingly required to contribute to or write plans that embrace our strategy. But what does
How to communicate a difficult message
By Jakki Bendell. An important part of being a leader is that sometimes you have to deliver a difficult message – one that is high-stakes, where opinions vary and/or where emotions run high.Whether you are delivering bad news to a group
How to manage change with a growth mindset
By Viv Thackray. Managing change and transition in the workplace can be challenging. These seven tips for navigating change can help steer you to success:1) Refuse to be deterred by negativity.All individuals will approach change with a different attitude, pace and enthusiasm. Guard