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- about us
- our clients
- Training courses
- Acting up: a new approach to diversity training
- Administration training: skills for administrators
- Appraisal Skills
- Assertiveness skills: a practical approach
- Basic writing skills: evening surgery
- Boards adding value: excellence in governance
- Budgeting for non financial managers
- Building and leading a team
- Business planning: turning the vision into reality
- Coaching skills for managers
- Creating an effective induction programme
- Creative thinking and innovation
- Customer care and telephone skills
- Dignity at work: preventing bullying and harassment
- Diversity awareness: encouraging and managing diversity
- Diversity planning
- Dressing for success
- eCommunications
- Effective email usage
- Essential skills for the administrative team
- Evaluate your organisation’s financial performance
- Event management: an introduction
- Facilitation skills
- Finance skills for non financial managers
- From secretary to PA: becoming a proactive PA
- Handling difficult people and situations
- Handling the press and media: how to get your story covered
- HR skills for non HR managers
- Impact your image for interview
- Influencing skills
- Internal communication
- Introduction to leadership
- Make your own podcast
- Management training: moving from manager to leader - taking on a senior management role
- Management training: moving into management - taking on your first management role
- Management training: moving up in management - extending your management skills
- Manager as coach
- Managing a media crisis
- Managing customer service
- Managing your organisation’s reputation: building your brand and values
- Marketing in the not-for-profit sector: a beginner’s guide
- Meeting skills
- Minutes: taking and writing effective minutes - for the public sector
- Minutes: taking and writing effective minutes - one day course
- Minutes: taking and writing effective minutes - two day course
- Moving into management: taking on your first management role - for the public sector
- Negotiation skills
- Networking and representing your organisation
- Newsletters that will get read
- PA to the senior manager
- Parliamentary lobbying and public affairs
- Partnering for success
- Personal effectiveness: be more confident at work
- Persuasive writing: writing for hard to reach groups and challenging audiences
- Power workshop: delivering feedback with confidence
- PR strategies that work
- Presentation skills: one day course - making confident and effective presentations
- Presentation skills: two day course - extending your public speaking skills
- Productive and positive: managing stress successfully
- Project management
- Project management: intermediate course - managing complex projects
- Proofreading
- Public affairs training: lobbying and public affairs
- Radio and television interviews
- Reception skills: becoming an exceptional receptionist
- Recruitment and selection: finding the right person for the job
- Report writing skills
- Strategic planning and thinking
- Supervision skills: managing people and teams
- Time management for administrators: managing time and workload
- Time management for managers: work smarter, not harder
- Training the trainer
- Winning pitches
- Women in management
- Working with focus groups
- Writing at work: brush up your English
- Writing for results
- Writing for the web
- Writing powerful and effective keynote speeches
- Writing publications: leaflets and promotional literature
- Writing skills: the basics - one day course
- Writing skills: the basics - two day course
- Book a course
- In company training
- Certificate in Leadership and Management (University of London)
- Train to Gain Leadership and Management Grants
- Institute of Leadership and Management
- National Open College Network
- CPD and qualifications
- Savings plans
- Coaching, mentoring and team consultancy
- diversity@the-centre
- consultancy@the-centre
- knowledge@the-centre


